A New Solution to Bring Back the Smile Essay -- Customer Service McDon

A New Solution to Bring Back the Smile Robert Liney is a divorced 34-year-old lawyer with four year old, a six year old, and an eight year old. Robert lives outside of Morristown, New Jersey and commutes an hour each way to his law firm. His law firm handles corporate mergers, and on average Robert works 60 to 70 hours a week. About two years ago, Robert and his wife, Marie, got divorced because of his busy schedule. On days when Bob gets custody of the kids, he does not have a lot of time to prepare dinner. McDonald’s fits well into his budget, is conveniently located on his way home from work, provides a great atmosphere for family dining, and, to top it all off, the kids love the Happy Meals. Robert and his children visited McDonald’s five to six times a month and spent around $18 dollars each visit. However, one day Robert and his children stopped in to McDonald’s before seeing the movie, Pokemon. First, the teenage cashier made them wait while he answered his cell phone and exchanged comments with the other workers. Then the cashier did not smile and warmly greet the family. He rushed through the order, placed it incorrectly, and undercharged him. Robert was happy to notice that he was undercharged, but then was completely disappointed to notice that he was given an incorrect amount of change back to make the meal an overcharged one. Due to this poor employee service, Robert and his family never come back to McDonald’s again. Robert and his family spent around a hundred dollars each month that McDonalds will now lose. What about all the other customers that this employee dealt with? How many other customers and how much money did the franchise lose from the rudeness of employees on that ni... ...several thousand dollars per unit in which McDonald’s will regain in a short period of time. In conclusion, the quality McDonald’s customer service is dropping and a new strategy is needed to bring a smile back onto customer faces. Customers such as Robert Liney should not have to face poor customer service at such a reputable restaurant chain as McDonald’s. By using technology as the intermediate between customers and employees, this will greatly enhance customer relations and lost profits. McDonald’s is the place that loves to see you smile. Works Cited Gibson, Richard. â€Å"McDonald’s Finds Angry Customers on Its Menu.† Wall Street Journal. 16 Jul. 2001 : A14 Reh, F. John. â€Å"Good Customer Service Is No Longer Enough. †About the Human Internet. 2001. http://management.about.com/library/weekly/aa042699.html.

Great Gatsby :: essays research papers

Great Gatsby F. Scott Fitzgerald's The Great Gatsby paints the picture of the way life was in the twenties. This society has the characteristics of an egotist and one who pays no attention the character of themselves. Fitzgerald's style influences the reader to portray this era as a carefree "do what feels good" society. However, Fitzgerald introduces the countless number of tragedies that take place. Through diction, imagery, and details Fitzgerald creates a morose tone. The writer evokes the reader's feelings through particular words and their meanings. In the phrase, ". . . I began to look involuntarily out the window for other cars," the word involuntarily grabs the reader. This phrase makes the reader feel melancholy for Gatsby because it it's depressing for no one to come to the funeral. It reveals how Nick and Mr. Gatz experience anticipation. Both of them know devoutly that no one will come pay their respects to Jay Gatsby. Mainly because they wait half an hour for peo ple to show up. Also, in the phrase ". . . his eyes began to blink anxiously" the word anxiously shows Nick's dolefulness for the lack of sympathy that Gatsby fails to receive. The word procession reflects the despair and lack of friendship that Gatsby witnesses in his life. The lack of companionship that Gatsby has cogitates how lonely and despondent he is. Through the uses of certain words the author helps express feelings and emotions of the morose tone. Through imagery Fitzgerald can make the reader feel like they are in the story. Water, specifically evokes the senses. It describes how the procession of cars stopped in a thick drizzle. This depicts how gloomy it appears outside. The reader can hardly see the three cars because of continuous soaking. They describe a motor hearse as ". . . horribly black and wet." A hearse normally portrays a solemn feeling, but the words horribly, black, and wet allow the reader to feel the misery and mournfulness of death. T he ground is soggy as someone splashes through it. You can smell the wet turf and feel the saturation beneath the feet. The use of water in the story aids the reader in understanding the morose setting. Fitzgerald uses certain detailed sequences to help explain the somberness of Jay Gatsby. In the first significant sequence Nick and Mr. Gatz wait for people to show up at the funeral.

Grandma’s Treats E-Commerce Security Options Essay

There are both advantages and disadvantages to providing an overly secure environment for e-commerce. The biggest advantage is consumer and business privacy. Grandma’s Treats needs to provide a secure environment so that unauthorized users are unable to see details of the consumer’s transactions, and purchases in particular. In this way consumers using Grandma’s Treats website will know they can make multiple purchases using their stored information and retain a sense of security regarding their transactions. To ensure this privacy for the consumer, encryption software installed on the server is necessary. A further advantage to a secure environment is consumer trust. When customers decide to make a purchase using their account with a password, they can trust that the security standards of the company are up to par with other, larger organizations. This type of secure environment would work best at serving the needs of wholesale and corporate accounts. A disadvantage of providing an overly secure e-commerce environment is if the company decides to use public key infrastructure, or PKI (Brayton, Finneman, Turajski, Wiltsey, 2006). In this instance, Grandma’s Treats would only be able to transmit a small amount of information. A second disadvantage to this overly secure environment is if Grandma’s Treats requires a user to log in to view its offerings, it may be considered an annoyance and a hindrance to purchasing. A final disadvantage is that this technology tends to slow down customer service. The time required to check out the online shopping cart will necessitate verification, which will make the purchasing process longer. Should this take too long, a customer may decide to log off and leave the website without finalizing a purchase. There are also advantages and disadvantages to providing an open, insecure e-commerce environment. Some advantages of setting up an open, insecure environment are quick browsing of products, easy navigation of the website, and the inexpensive cost of implementing it. To browse through the website of Grandma’s Treats, a customer wouldn’t first have to login and use a password. Consumers will also have the option of browsing through the offered products with ease. Providing an open, insecure environment is also an inexpensive option. The company will not need any specialized hardware or software to ensure security in its e-commerce environment. There are several disadvantages of setting up an open, insecure environment as well. The threat of hackers breaking into the server, and malware infecting the site, are two disadvantages of not providing proper security (CNET News.com Staff, 2008). An experienced hacker could easily gain access to customer information, financial transactions, and any other important information stored on the server. A variety of malware could cause a major problem for Grandma’s Treats and its website with the likely outcome of a system crash or possible infection of customers’ computers. While the damage could most likely be reversed, it would take time to repair and create distrust with the company’s customers. In light of these advantages and disadvantages as discussed, it is recommended that Grandma’s Treats employs a more middle of the road option. For certain purposes, such as making a purchase online, there should be security measures in place, such as requiring a customer to create an account and log in with a password. However, there should also be a selection of â€Å"front end† pages which are easily accessible to anyone browsing products. In this way Grandma’s Treats can best serve the needs of both valued customers and casual web browsers. References Brayton, J., Finneman, A., Turajski, N., Wiltsey, S., (October 10, 2006). â€Å"What is PKI?† Retrieved March 4, 2008, from the TechTarget Website: http://searchsecurity.techtarget.com/sDefinition/0,,sid14_gci214299,00.html CNET News.com Staff (February 11, 2008). â€Å"Security Bites Podcast: Nonpersistent Web Threats†. Retrieved March 4, 2008 from the CNET News.com Website: http://www.news.com/Security-Bites-Podcast-Nonpersistent-Web-threats/2324-12640_3-6230144.html?tag=item.

Courting and wedding rituals in America and Afghanistan

Both countries use symbolic traditions in their beliefs of courting and weddings.  The fact that both Afghan women and North American wear a white dress at the wedding proves that the countries believe in a certain set of values. The color white overall is a sign of purity. For the signing of the documents and the after party of the wedding, Soraya wears a green dress, â€Å"we were seated around table, Soraya and I dressed in green-the color of Islam, but also the color of spring and new beginnings†(Hosseini 179). A green dress would show loyalty towards Afghanistan.North Americans believe it is bad luck to let the bride and groom see each other the night and day before until the wedding. The groom and bride in Afghan traditions are not to be left alone at all before the wedding, â€Å"Soraya and I never went out alone together while preparations for the proceeded-since we weren’t married yet, hadn’t even had a Shirini-khori, it was considered improper† (Hosseini 178).Afghans and North Americans both have the marrying couple in the center of attention, â€Å"A procession of uncles, aunts, and cousins followed as we made our way through the hall, parting a sea of applauding guests, blinking at flashing camaras†(Hosseini 179). Most of the time they are up on a stage while saying their vows, â€Å"I remember sitting on the sofa, set on the stage like a throne, Soraya’s hand in mine, as three hundred or so faces looked on†(Hosseini 180).The similarities between two different cultures are mostly found in the beliefs of the people and their traditional symbols.

Nutrition

Perhaps you're looking to boost your physical performance; or maybe you want to drop a few extra pounds. What if you Just want to learn how to eat healthier? When you're In need of nutrition advice, who should you turn too? A registered tattletale? A nutritionist? Who's the qualified nutritional professional? (Don't forget to look up) Throughout this presentation, Ill be discussing the terminology In the name; reasons why It should It should be regulated In Arizona, and Impact It has to the public. . This can be a confusing topic for the public.Aren't dietitians and nutritionists the name thing? NO Although often used interchangeably, â€Å"registered dietitian† is not synonymous with â€Å"nutritionist. † Nutritionist is not a professionally regulated term?there are no minimum academic or training qualifications; which means that anyone can use the title â€Å"nutritionist â€Å"and give nutrition advice, even If they have absolutely no background In nutrition In the state of Arizona . In contrast, registered tattletale Is a professionally regulated term. The registered tattletale credential Is earned by completing a minimum of a four-year nutrition degree In an American DieteticAssociation accredited program: a minimum of 1200 hours of supervised practice experience in dietetics, and the successful passage of the nationally administered board exam. In addition, the registered dietitian is required to complete 75 hours of approved continuing education credits every five years to maintain their registration. This is because as a dietitian you need to stay on top of the game, and know what's going on. However, if you're looking to work with someone always do background information, and if thieve with an accredited program that's based off science and not the latest fad. Currently some, but not all states provide licensee to nutrition professionals, Limiting the use of a particular title, such as tattletale, to those meeting certain academic and t raining requirements few states mandate that only licensed nutritional professionals can provide nutritional counseling. It seems ironic that there are licenses regulating the practice of over 100 professionals from manicurist and barber to mortician, yet, in many states anyone can call them self a nutritionist and give out nutrition advice. You should also be aware that certification is not the same as censure. Next slide with state map) Why haven't states such Eke Arizona licensed dietitians in the past? Unfortunately, the vital link between nutrition and health has only recently received the attention it deserves. In addition, science has proven that nutrition plays an important part in the prevention and treatment of many serious diseases. Dietitians are now more recognized as healthcare professionals because of their educational background and experience. This Is Indicated by the fact that since 1984, 41 states have passed laws recognizing as nutrition experts. But In Arizona, there Is no statue.If I want to call myself a nutritionist today, I can. And a major concern of unqualified nutrition misinformation. Their nutritional claims can be without scientific support, and it can lead to misinterpretation of nutrition science as whole – in a way discredit their hard work that they've put into the research. Such misinformation can be used to fuel food faddish, quackery, (Quackery is the promotion of unproven or fraudulent medical practices. ) health fraud, and can negatively impact the health and economic status of consumers. Which lead me to How has the public been harmed by Arizona not accessing dietitians.With the explosion of interest in healthy eating and nutrition, consumers have been faced with a dizzying array of products and information. The public deserves to know that the information being given by â€Å"experts† is based on science and is being given by individuals with appropriate education and experience. This is especially true o f individuals who have medical conditions, which could be adversely affected by improper nutrition counseling. Several states have documented cases of unqualified individuals giving improper nutritional advice, which has harmed patients.Unfortunately, many cases of healthcare fraud are never reported. A Congressional study on Quackery noted that state offices on aging ranked healthcare fraud (quackery) first as the area of abuse of most concern and with the greatest impact on seniors. The report also acknowledged that the great majority of cases are never reported. Misinformed consumers are placing themselves at major nutritional and health risks by not only delaying appropriate, effective healthcare but replacing it with products, procedures or behaviors that are, at best, ineffective, and at worst harmful to their health.In addition many of the products and services promoted by unqualified nutrition consultants such like in the gym setting and can expensive. And this may cause exc essive financial burden to the consumer. And again, unqualified nutrition consultants often use testimonials and unpublished or fabricated research to support their claims, while as registered dietitians use evidenced-based practice that is supported by data published in peer-reviewed scientific Journals.And that leads us to a huge concern with Nutrition â€Å"experts† thrive in the athletic arena; yet few of these self-proclaimed experts would qualify as such eased on academic training and professional practice. While few athletes would consider taking strength training or fitness advice from a dietitian, many have no problem taking nutrition advice from a strength coach, personal trainer or equally unqualified individual. BUYER BEWARE Even if the information handed isn't free, the consumer would be wise to evaluate the information: The Source ? is it from a qualified nutrition professional (I. . , registered dietitian) or one that lacks appropriate qualifications (I. E. , a nutritionist, personal trainer, strength coach, etc. ) The Content ? s it credible? You should seek to determine if the information is supported by scientific research published in peer- reviewed scientific Journals. If the answer to either or both of these questions is no, then your health and sports performance will likely take a hit. In conclusion, 1. Why should dietitians and nutritionists be licensed?Licensing of dietitians and nutritionists protects the public health by establishing minimum educational and experience criteria for those individuals who hold themselves out to be experts in food and nutrition. The state has an obligation to protect the health and safety of the public and licensing of dietitians and nutritionists is consistent with this obligation. We have the ability and responsibility to urge consumers and lawmakers to learn about the positive role nutrition plays in healthy lifestyles and in disease management and treatment.For both individuals and society, th e benefits of eating right and exercising include improved qualities of life and lower health-care costs. Your activism is extremely important to the success of our national and state agenda – and there are numerous ways to get involved. Reach out and contact our state and federal representatives: Write your legislator a letter Send your legislator a fax Send your legislator a direct e-mail Call an elected official directly And also educate others by spreading the word about important issues Like on media sources, such as faceable and twitter.Possible Questions from Short Answers – Gotten from : http://www. Deteriorate. Org/images/stories/documents/licensee/ Licensee_Full_Backgrounder_2011 . PDF 5. Would licensee prohibit anyone except dietitians from giving nutritional advice? No. Licensee would not affect anyone that simply describes the nutritional value of products nor would it affect other latherer professionals. It would, however, provide recourse for victims of unqualified and unscrupulous individuals dispensing improper advice. 6. Aren't too many professions and occupations already licensed by states?It is the obligation of state legislatures to determine which professions and occupations should be licensed. A compelling case can be made for licensee of dietitians and nutritionists as healthcare professionals. 7. Isn't licensee an attempt to monopolize the nutrition industry? No. The first obligation of registered dietitians and nutritionists is to serve the public, not sell rodents or services. Licensee is necessary because the public deserves to know which individuals have the educational background and experience to give nutritional advice.The health food and dietary supplement industry is booming, even in states that have had licensee for many years. The key issue in licensee is accountability. The monopolizing argument is a desperate attempt to obscure the real issues of licensee. 8. Will licensing reduce competition or result in cos tlier services? No. Once again, licensee is not an attempt to control any market. Licensee allows the public to now which individuals are qualified by education and experience to provide nutritional services.If unqualified individuals disseminate harmful nutrition information, licensee allows the state to take action on behalf of the public against those unqualified individuals. Competition among open and honest individuals with the publics health and safety foremost in their minds will continue to grow and the Won't licensee cost the state a lot of money? No. Fees will provide most of the revenue. Many states have approved legislation or rules to make licensee revenue neutral. Amendment ‘X, U. S. Constitution The enumeration in the Constitution, of certain rights, shall not be construed to deny or disparage others retained by the people. Notice and Declaration of 9th Amendment Rights l, the undersigned, hereby declare the following natural and God-given rights, as reserved to the people, under the 9th Amendment to the Constitution of the United States of America and which rights I reserve as follows: I reserve the right to seek or ask nutritional advice, counsel, information, recommendations, assessments, evaluations, tests and/or treatment(s), regimen(s), or modality(s) from the nutritionist(s) or doctor of my choice for any health reason or repose.I reserve the right to select or reject any individual(s) as my personal nutritionist(s) whether that individual be a Medical Doctor, Herbalist, Chiropractor, Health Food Store Clerk, Druggist, Nurse, Salesperson of health products, Naturopath, Naturopath, Radiologist, Colon Therapist, Priest, Pastor, Indian Medicine Man, Relative, Friend, Dietitian or anyone from the general citizenry who has, or has not, any known formal training or claimed knowledge, education, insights, or qualifications to be my nutritionist.I reserve the right to Freedom of Choice in Medicine in its most liberal construction including the right to choose my own diet; obtain, purchase and use any treatment, therapy, regimen, modality, herb, drug, food, medicine or health product for any health condition I have or may have as evaluated by myself, the doctor, nutritionist, or therapist of my choice. Citation – Dietitian vs. Nutritionist . (n. D. ). Dietitian vs. Nutritionist . Nutrition When paying close attention to my diet, it becomes obvious very quickly that I do not get enough calcium in my diet. I am slightly low in other area, such as my Vitamin A and iron, but I am drastically low in my intake of calcium. The problem is that I truly don’t like milk. I will drink chocolate milk on occasion and will eat some milk-based products including ice cream, yogurt and cheeses, but I do not eat enough of these to get my recommended daily allowance of calcium. My intake of fruits is just about right, though it can be a bit on the high side when I choose to drink juice instead of eating whole fruits. I prefer fruit juice as a method of consuming fruits largely because it is simple and quick. Grabbing a glass of juice on the way out of the house in the morning is my favorite form of breakfast. The problem is that most juices also come with more sugar and calories than the raw firm fruit. I have decided to substitute fresh fruit for my fruit juice as a way to minimize my calorie intact and increase my fiber intake. My fiber content is generally pretty good because I prefer whole grains to white grains, white rice and potatoes. Some days by intake of grains is low because I choose to eat more salads and vegetables, but on other days it can be within the normal range. On average, it is a little on the low side, but not so bad that I think I need to change it. I consume plenty of lean protein, mostly in the form of chicken, so I have not had any problems with my cholesterol or overall far intake. However, because I consume red meat rarely and do not eat enough dark green vegetables, the amount of iron I consume on a regular basis is not sufficient. I am not willing to eat liver or many other high iron foods, so I had to go searching for new options for iron intake. What I discovered were baby spinach and broccoli. I will eat baby spinach as part of a salad and broccoli is one of the few vegetables that I truly enjoy. I was happy to discover that broccoli is also high in Vitamin A, another nutrient that I did not have enough of in my diet analysis. I was happy to discover that I probably don’t need the multi-vitamin I have been taking except for the iron supplement. I might need the Vitamin A as well, but otherwise, I seem to be meeting my basic health needs for minerals and vitamins.   I think it is very important to change my iron and Vitamin A intake as both are imperative for blood health and I have recently been told that I might be borderline anemic. Since I have previously had to take iron pills and found them disgusting and nauseating, I have decided it is important to add iron to my diet in a natural manner. I have changed my lunch menu to include baby spinach salads and added broccoli to several meals per week. I have also decided to add additional red meat to my diet until my iron levels are acceptable. Vitamin A is also an antioxidant, helping to cleanse the body from cancer-causing chemicals and other contaminents. This is another advantage of adding more broccoli to my diet. Broccoli is also very high in Vitamin A which is an added bonus. These changes have worked fairly well so far and I have not noticed any real difference in my energy levels, but the doctor did say that returning my iron levels to normal would take some time.   What I have noticed is that I am enjoying my meals more. They take slightly longer to prepared, but instead of thrown together meals on the run, I am actually thinking about what I eat and when. Knowing that I am eating healthier makes me feel better about myself, regardless of whether it effects my overall energy level. In addition, I believe it means that I will eventually see the results on the scale and I know that I will see it in my next blood tests. Now that I have made these changes, my next goals are to eliminate more of the processed food from my diet, substitute whole fruits for juice, and try portion control. Generally, I have not under consumed anything except vegetables and milk and have regularly over consumes fruits, grains and even proteins, depending on the day. Some days I would have too much of one, some days another. My plan is to actually cook more of my food myself, instead of relying on drive-thrus or grab-n-go food options. By choosing fewer canned foods and more fresh fruits and vegetables, I will cut my intake of unneeded fats and sodium and retain more of the natural vitamins in the foods I eat. I have also decided that I will replace my fruit juice with whole fruit, even though fruit takes a bit more effort. Again, I will be losing unnecessary additives and retaining more of the natural nutrients of my food.   To supplement this process, I will begin actually eating breakfast rather than drinking soda or juice as my morning meal. My initial intention is to use yogurt and cheese as staples of this meal to both increase my calcium intake and to provide a good protein base for the morning meal. The third major change I intend to make in my diet is in the form of portion control. I will be subdividing large packages when I buy them as a way to keep from overeating various treats and will be measuring my grains and proteins so that I can be assured that I am eating a healthy amount of these things, not several servings at one time. I believe this will be especially useful with snack foods and cereal which are easy to not measure and eat too much of. I believe that taking these actions will ultimately lead to wait loss as I teach my body to eat the proper amounts of nutrients and the proper amount of calories, rather than letting my appetite determine what I consume. I have also begun to shop healthier, forgoing potato chips and cookies in favor of carrots and walnuts as quick snacks. I have found that within just a week of making these changes, my desire for sugary and fatty snacks began to fade and I actually wanted to eat vegetables. The one thing that has been hard to resist has been ranch dressing for dipping the carrot sticks in, but I have begun to appreciate the inherent sweetness of carrots and find myself reaching for them when I want something sweet.   They also have a satisfying crunch that I formerly got from potato and corn chips. In short, I believe my diet was not particularly bad, but it had room for tweaking and improving. Now, I know that I am getting my recommended daily nutrients without having to take a vitamin supplement and I am enjoying my food more. Previously, I had grabbed food in front of the television or while walking out the door and often did not pay attention to what I was consuming. Now, I am confident that I eat when I am hungry and I am teaching my body to appreciate more than just corn chips and soda. Nutrition Perhaps you're looking to boost your physical performance; or maybe you want to drop a few extra pounds. What if you Just want to learn how to eat healthier? When you're In need of nutrition advice, who should you turn too? A registered tattletale? A nutritionist? Who's the qualified nutritional professional? (Don't forget to look up) Throughout this presentation, Ill be discussing the terminology In the name; reasons why It should It should be regulated In Arizona, and Impact It has to the public. . This can be a confusing topic for the public.Aren't dietitians and nutritionists the name thing? NO Although often used interchangeably, â€Å"registered dietitian† is not synonymous with â€Å"nutritionist. † Nutritionist is not a professionally regulated term?there are no minimum academic or training qualifications; which means that anyone can use the title â€Å"nutritionist â€Å"and give nutrition advice, even If they have absolutely no background In nutrition In the state of Arizona . In contrast, registered tattletale Is a professionally regulated term. The registered tattletale credential Is earned by completing a minimum of a four-year nutrition degree In an American DieteticAssociation accredited program: a minimum of 1200 hours of supervised practice experience in dietetics, and the successful passage of the nationally administered board exam. In addition, the registered dietitian is required to complete 75 hours of approved continuing education credits every five years to maintain their registration. This is because as a dietitian you need to stay on top of the game, and know what's going on. However, if you're looking to work with someone always do background information, and if thieve with an accredited program that's based off science and not the latest fad. Currently some, but not all states provide licensee to nutrition professionals, Limiting the use of a particular title, such as tattletale, to those meeting certain academic and t raining requirements few states mandate that only licensed nutritional professionals can provide nutritional counseling. It seems ironic that there are licenses regulating the practice of over 100 professionals from manicurist and barber to mortician, yet, in many states anyone can call them self a nutritionist and give out nutrition advice. You should also be aware that certification is not the same as censure. Next slide with state map) Why haven't states such Eke Arizona licensed dietitians in the past? Unfortunately, the vital link between nutrition and health has only recently received the attention it deserves. In addition, science has proven that nutrition plays an important part in the prevention and treatment of many serious diseases. Dietitians are now more recognized as healthcare professionals because of their educational background and experience. This Is Indicated by the fact that since 1984, 41 states have passed laws recognizing as nutrition experts. But In Arizona, there Is no statue.If I want to call myself a nutritionist today, I can. And a major concern of unqualified nutrition misinformation. Their nutritional claims can be without scientific support, and it can lead to misinterpretation of nutrition science as whole – in a way discredit their hard work that they've put into the research. Such misinformation can be used to fuel food faddish, quackery, (Quackery is the promotion of unproven or fraudulent medical practices. ) health fraud, and can negatively impact the health and economic status of consumers. Which lead me to How has the public been harmed by Arizona not accessing dietitians.With the explosion of interest in healthy eating and nutrition, consumers have been faced with a dizzying array of products and information. The public deserves to know that the information being given by â€Å"experts† is based on science and is being given by individuals with appropriate education and experience. This is especially true o f individuals who have medical conditions, which could be adversely affected by improper nutrition counseling. Several states have documented cases of unqualified individuals giving improper nutritional advice, which has harmed patients.Unfortunately, many cases of healthcare fraud are never reported. A Congressional study on Quackery noted that state offices on aging ranked healthcare fraud (quackery) first as the area of abuse of most concern and with the greatest impact on seniors. The report also acknowledged that the great majority of cases are never reported. Misinformed consumers are placing themselves at major nutritional and health risks by not only delaying appropriate, effective healthcare but replacing it with products, procedures or behaviors that are, at best, ineffective, and at worst harmful to their health.In addition many of the products and services promoted by unqualified nutrition consultants such like in the gym setting and can expensive. And this may cause exc essive financial burden to the consumer. And again, unqualified nutrition consultants often use testimonials and unpublished or fabricated research to support their claims, while as registered dietitians use evidenced-based practice that is supported by data published in peer-reviewed scientific Journals.And that leads us to a huge concern with Nutrition â€Å"experts† thrive in the athletic arena; yet few of these self-proclaimed experts would qualify as such eased on academic training and professional practice. While few athletes would consider taking strength training or fitness advice from a dietitian, many have no problem taking nutrition advice from a strength coach, personal trainer or equally unqualified individual. BUYER BEWARE Even if the information handed isn't free, the consumer would be wise to evaluate the information: The Source ? is it from a qualified nutrition professional (I. . , registered dietitian) or one that lacks appropriate qualifications (I. E. , a nutritionist, personal trainer, strength coach, etc. ) The Content ? s it credible? You should seek to determine if the information is supported by scientific research published in peer- reviewed scientific Journals. If the answer to either or both of these questions is no, then your health and sports performance will likely take a hit. In conclusion, 1. Why should dietitians and nutritionists be licensed?Licensing of dietitians and nutritionists protects the public health by establishing minimum educational and experience criteria for those individuals who hold themselves out to be experts in food and nutrition. The state has an obligation to protect the health and safety of the public and licensing of dietitians and nutritionists is consistent with this obligation. We have the ability and responsibility to urge consumers and lawmakers to learn about the positive role nutrition plays in healthy lifestyles and in disease management and treatment.For both individuals and society, th e benefits of eating right and exercising include improved qualities of life and lower health-care costs. Your activism is extremely important to the success of our national and state agenda – and there are numerous ways to get involved. Reach out and contact our state and federal representatives: Write your legislator a letter Send your legislator a fax Send your legislator a direct e-mail Call an elected official directly And also educate others by spreading the word about important issues Like on media sources, such as faceable and twitter.Possible Questions from Short Answers – Gotten from : http://www. Deteriorate. Org/images/stories/documents/licensee/ Licensee_Full_Backgrounder_2011 . PDF 5. Would licensee prohibit anyone except dietitians from giving nutritional advice? No. Licensee would not affect anyone that simply describes the nutritional value of products nor would it affect other latherer professionals. It would, however, provide recourse for victims of unqualified and unscrupulous individuals dispensing improper advice. 6. Aren't too many professions and occupations already licensed by states?It is the obligation of state legislatures to determine which professions and occupations should be licensed. A compelling case can be made for licensee of dietitians and nutritionists as healthcare professionals. 7. Isn't licensee an attempt to monopolize the nutrition industry? No. The first obligation of registered dietitians and nutritionists is to serve the public, not sell rodents or services. Licensee is necessary because the public deserves to know which individuals have the educational background and experience to give nutritional advice.The health food and dietary supplement industry is booming, even in states that have had licensee for many years. The key issue in licensee is accountability. The monopolizing argument is a desperate attempt to obscure the real issues of licensee. 8. Will licensing reduce competition or result in cos tlier services? No. Once again, licensee is not an attempt to control any market. Licensee allows the public to now which individuals are qualified by education and experience to provide nutritional services.If unqualified individuals disseminate harmful nutrition information, licensee allows the state to take action on behalf of the public against those unqualified individuals. Competition among open and honest individuals with the publics health and safety foremost in their minds will continue to grow and the Won't licensee cost the state a lot of money? No. Fees will provide most of the revenue. Many states have approved legislation or rules to make licensee revenue neutral. Amendment ‘X, U. S. Constitution The enumeration in the Constitution, of certain rights, shall not be construed to deny or disparage others retained by the people. Notice and Declaration of 9th Amendment Rights l, the undersigned, hereby declare the following natural and God-given rights, as reserved to the people, under the 9th Amendment to the Constitution of the United States of America and which rights I reserve as follows: I reserve the right to seek or ask nutritional advice, counsel, information, recommendations, assessments, evaluations, tests and/or treatment(s), regimen(s), or modality(s) from the nutritionist(s) or doctor of my choice for any health reason or repose.I reserve the right to select or reject any individual(s) as my personal nutritionist(s) whether that individual be a Medical Doctor, Herbalist, Chiropractor, Health Food Store Clerk, Druggist, Nurse, Salesperson of health products, Naturopath, Naturopath, Radiologist, Colon Therapist, Priest, Pastor, Indian Medicine Man, Relative, Friend, Dietitian or anyone from the general citizenry who has, or has not, any known formal training or claimed knowledge, education, insights, or qualifications to be my nutritionist.I reserve the right to Freedom of Choice in Medicine in its most liberal construction including the right to choose my own diet; obtain, purchase and use any treatment, therapy, regimen, modality, herb, drug, food, medicine or health product for any health condition I have or may have as evaluated by myself, the doctor, nutritionist, or therapist of my choice. Citation – Dietitian vs. Nutritionist . (n. D. ). Dietitian vs. Nutritionist .

Inadequate Disposal Of Wastewater In Mauritius Environmental Sciences Essay

It was in 1984 that Mauritius started recognizing that unequal disposal of effluent in Mauritius is going a turning menace to the belowground H2O, the surface H2O resource every bit good as to the Marine and coastal ecosystem ( United Nations 2004 ) . In 1988, the Government of Mauritius ( GOM ) , with the aid of the World Bank, prepared the National Environmental Action Plan ( NEAP ) and was endorsed by the GOM in 1990. In 1992, the sewage Master Plan was developed by the GOM based on the recommendation of the NEAP, which has for aims to suppress a sound effluent direction in the state ( United Nations 2004 ) .1.1 Why H2O is treatedAlthough nature has an astonishing ability to get by with little sums of H2O wastes and pollution, it would be overwhelmed if we did n't handle the 1000000s of gallons of effluent and sewerage produced every twenty-four hours before let go ofing it back to the environment. Wastewater intervention cut down pollutants in effluent to a flat nature can manage . The major purpose of effluent intervention is to take every bit much of the suspended solids as possible before the staying H2O, called wastewater, is discharged back to the environment. As solid stuff decays, it uses up O, which is needed by the workss and animate beings populating in the H2O. Treating effluent therefore helps us to take attention of our environment and our ain wellness. Keeping our H2O clean is an of import precedence for many grounds. ( WMA, 2010 ) 1.2 Purpose of the undertaking: – To transport out a critical rating of the wellness effects on the dwellers populating near the intervention workss in Mauritius. 1.3 Background: – Cognition about intervention works as environmental jeopardies and their wellness impacts is mostly missing in Mauritius and there have been really small study carried out internationally in this subject, therefore earlier surveies have besides been taken as mention.2.0 Literature reappraisal: –In this subdivision, the assorted surveies on wellness issues related to intervention works have been reviewed.2.1 DefinitionsThe definitions below were quoted from the Oxford dictionary eight edition. Health ( Page 543 ) : – ( 1 ) â€Å" The province of being good in organic structure or head † ( 2 ) â€Å" A individual ‘s mental or physical status † ( 3 ) â€Å" Soundness, clairvoyance. fiscal or moral ( the wellness of the state ) † ( 4 ) â€Å" a toast rummy in person ‘s honor † For this undertaking we will see merely the definition 1 and 2. Perception ( page 883 ) : – ( 1 ) â€Å" Capable of comprehending † ( 2 ) â€Å" Reasonable, spoting, observant †2.2 Types of intervention PlantsIn Mauritius there are two types of intervention workss: –( 1 ) Solid waste intervention works. ( 2 ) Wastewater intervention works.2.2.1 Solid waste intervention worksThe Ministry of Local Government and the Rodrigues Regional Assembly are responsible for solid waste direction. Solid waste aggregation is undertaken by the local governments in countries under their legal power and disposed of at the Mare Chicose landfill via a web of transportation Stationss situated at St Martin, Roche Bois, Poudre d'Or and La Brasserie. The transportation Stationss carry out compression of waste prior to their transit to the landfill site. The Mare Chicose landfill, which was originally planned to have 400 metric tons of waste day-to-day, is now having about 1000 metric tons as the Mare D'Australia landfill has non been implemented. Hence, the life span of the disposal site at Mare Chicose has dramatically been reduced from 19 old ages to 8 old ages. Green ( or garden ) waste is estimated to stand for a important portion ( every bit high as 60 per centum ) of collected waste, imparting itself really easy to composting. ( WMA 2009 )2.2.2 Wastewater intervention works.Effluent or sewerage or waste contains polluted stuffs which are suspended, dissolved or left in the environment ( Gobba 2006 ) .If the untreated sewerage is straight discharge to a watercourse, it will do terrible pollution and will show danger to public wellness. Therefore a intervention works is designed to take wastewater that is acceptable to the environment. ( Thorn et al. 2001 )Long-run aims of a intervention worksThe long-run aims of intervention undertaking are to – Prevent the spread of diseases. – Prevent the prevalence of conditions offensive to spy and smell. – Control the taint of H2O resources. – Prevent and control dirt and land H2O pollution. ( Rylander 1999 )2.4 Specific aims of a intervention worksThe specific aims of the intervention undertaking are to: – Establish a reliable intervention works that is cost effectual option to conventional mechanised intervention and disposal installations. ( WMA, 2009 ) Pull off the infective hazard inherent in effluent to run into the wastewater discharge criterions set by Mauritius Ministry of Environment and the MOH & A ; QL. ( WMA, 2009 ) Eliminate or pull off the safe disposal of sludge. ( WMA, 2009 ) Every state generates waste ; municipal, sewerage and risky waste are inevitable by merchandises of the developed and developing states ( Harrison 2003 ) . To revise how intervention works signifiers portion of the immediate environment ( Elliot et al. 2001 ) reported that 80 % of the United Kingdom population lives within 2 kilometers of a pumping station.2.5 Components of intervention workssA intervention procedure is classified into different classs: – ( 1 ) Screening chamber ( 2 ) Imhoff armored combat vehicle ( 3 ) Biological trickling filter ( 4 ) Humus armored combat vehicle ( 5 ) Sludge dry bed ( 6 ) Deposit pool ( 7 ) Leaching field. 2.5.1 Sreening Chamber: – coarse solids are prevented to come in the imhoff armored combat vehicle by the saloon screen. 2.5.2 Imhoff armored combat vehicle: – this armored combat vehicle like a infected armored combat vehicle and has combination of two procedures. Sedimentation takes topographic point in the upper part of the armored combat vehicle and accumulate sludge undergoes anaerobiotic decomposition at the underside. 2.5.3 Biological dribbling filter: – wastewater go forthing the imhoff armored combat vehicle goes into a dosing chamber and so to the biological trickling filter, which consist of extremely permeable media. Presettled wastewater from the dosing armored combat vehicle is equally distributed over the filter bed by revolving distributer and drips down through the bed. The wastewater which comes out, the latter goes to a humus armored combat vehicle. 2.5.4 Humus armored combat vehicle: – wastewater that goes to the humus armored combat vehicle and it is pumped back to the imhoff armored combat vehicle. This procedure is called re-circulation and it improves the operation of the filters. 2.5.5 Sludge drying bed: – the sludge accumulated in the imhoff armored combat vehicle is emptied on drying beds and left to opened air for drying. 2.5.6 Sedimentation pool: – the deposit pool is besides call ripening pool and its major importance in the system is to take infective beings from the wastewater. 2.5.7 Leaching field: – the intervention provided by agencies of subsurface soaking up besides known as leaching field, provides a combination of physical, biological and chemical mechanism which treat the wastewater farther. ( Hammer et al 2001 )2.6 International perceptual experience about sewerage intervention worksA public perceptual experience study on sewerage intervention workss carried out in selected countries in Selangor and Kuala Lumpur by C.P Tso, revealed several interesting and unexpected findings. The general perceptual experience forms sing smell, noise and ocular impact suggest that the sensed strength is a map of clip ( C.P Tso 1990 ) .It was noted that plagues constitute a serious nuisance to which version was non possible ( C.P Tso 1990 ) . The manner a sewerage intervention works is managed has a great influence on the perceptual experience of public ( Narain 2006 ) . A intervention works was inaccurately build in the Republic of Lebanon, where this state of affairs non merely did non do the authorities to lose a batch of money but the public sentiment was on intervention works worsened ( MEFA 2006 ) In India, the state of affairs is more helter-skelter, Delhi has already got 17 sewage intervention workss, which together add up to 40 per cent of the sum installed sewerage intervention capacity in India. But the fact is that these workss remain grossly underutilized. The metropolis does non hold drainage to convey all the body waste to the sewerage intervention workss. It is expensive to construct sewage drainage but even more expensive to keep it. Today, the majority of the metropolis is non connected to belowground drainage. It besides finds that it can ne'er mend plenty. The terminal consequence is that where there is a sewerage intervention works, there is no waste to handle. Yamuna is Delhi ‘s river ; the fact is that Delhi has already spent a immense sum on cleaning the small stretch of the Yamuna which flows through the metropolis. The grounds are the flower and bury mentality of people in Delhi ( Narain 2006 ) .2.6.2 Situation in MauritiusIn Mauritius 25 % of the pop ulation is connected to sewer pipes which goes to a pumping station by the action of gravitation and from at that place, the sewerage are pumped to interventions workss, there, the sewerage are treated and the treated H2O is used for irrigation or is safely dispose in the ocean. WMA is responsible for the sewage substructure and sewerage and intervention installations in Mauritius. 75 % of Mauritanian discharges their effluent in unfastened underside cesspools or infected armored combat vehicles. When these overflow, they hire a vacuum truck to empty them and the wastewater is brought to the intervention works. ( L'express 2009 )2.6.4 Treatment workss in MauritiusIn Mauritius there are 18 intervention workss and 36 pumping station as shown in table 1.0 in Appendix A ( beginning: WMA 2009 )2.7 Sewage disposal – A tabu topicSewage and its disposal have frequently been considered forbidden topics, peculiarly in Asiatic Countries, and therefore necessitate more than merely technology cognition to cover with them efficaciously. Perceptibly, sewerage is considered a forbidden substance because it reveals to adult male a negative side of his being that he would prefer to bury ( Faechemet et al. 1981 ) .2.8 Concern of the common people about sanitationAlthough, long ago, authors like Xoomsai ( 1988 ) and Hamsa ( 1989 ) have pointed out the deficiency of equal sanitation installations in the development states, it is now that common people have started speaking about. The populace are the most of import participants in the sewerage generation-transmission-treatment- disposal rhythm and their positions and attitudes should be considered earnestly ( Kuszmider 1997 ) . The common feeling that the populace ‘s function is merely in the coevals stage of the sewerage rhythm has to be abolished if efficient planning is to be effected. The governments may hold significantly by sing the positions and attitudes of the populace.2.9 Rules and Regulations to be followed before constructing a intervention works.In Mauritius, there are certain regulations and ordinance about edifice of a intervention works.2.9.1 Environmental Impact AssessmentFirst of wholly, an EIA study should be prepared in conformity with the Part IV of the Environmental Protection Act 2003. The undermentioned subdivisions should be considered individually:

Reviewing Company's Mission Statements Research Paper

Reviewing Company's Mission Statements - Research Paper Example It should also be the standard with which the company is willing to be evaluated. According to Bart and Tabone (1998), mission statements should be ‘enduring, passionate, and lacking in specific quantitative measurements’. However, there are circumstances when a company finds its mission statement outdated and is often misaligned with new business objectives. There are times when a company’s mission statement is no longer â€Å"relevant in addressing to new realities† (Radtke, 2009) and thus be a subject for review to â€Å"reflect changes in institutions, as well as in the environments within which the institutions are called on to function† (Bart & Tabone, 1998). This paper examines such instances when companies modify and alter their mission statements in accordance to the changes in corporate values and the business environment. The paper should further explain why corporations are spending time reviewing their mission statement and why this has become an increasing concern for the organization. Mission Statement and Its Impact The main benefit of crafting an effective mission statement is that it creates an impact to people who get exposed to it. According to Abrahams (2007), a well-crafted mission statement serves as a â€Å"practical focus for individuals within the corporation†. This means that company statements often inspire and influence certain needs and aspirations of the organization and its employees. When assimilated into the organization’s culture, mission statements become an integral part of the strategic planning process of the company (David & Pierce III, 1987). In other words, it helps company managers and employees to stay focused on the organization’s goals. However, a mission statement is not only be beneficial to people within the company but also to its target audience – customers, investors, and possibly donors. Birbaum (2004) emphasized the significant impact of a company ’s mission statement to its customers because it is what defines them. When people are presented with an organization’s statement of intent, it gives them a clear picture of what the organization is trying to do. Because of these reasons, mission statements are considered as â€Å"an actual blue print for a company’s future and ultimately, its success† (Abrahams, 2007). When the organization successfully integrates the goals and values expressed in its mission statement and acts according in accordance to its principles, then it secures its morale and strengthens its reputation as a company. On the other hand, when a company succumbs to weaknesses and failures inside and outside the organization, its morale crumbles and its reputation becomes shaky. Mission Statement and Its Limitations An organization’s mission statement is central to its business strategy. As such, it is important that company statements should be, according to Bart and Tabone (1 998), â€Å"enduring (i.e., they should not have a time frame); passionate (i.e., they should be emotionally charged); and lacking in specific quantitative measurements (i.e., financial goals)†. However, Grunig & Kuhn (2008) further extends these characteristics of mission statements into reasons why it should be flexible and dynamic. The authors argued that while a mission statement does not include a time frame for its validity, it should nevertheless remain under review